I own my property, why do I have to pay monthly HOA dues?

Monthly HOA dues cover the costs for all of the shared amenities and resources your community enjoys. These may vary, but often include a pool, tennis courts, landscaping, and exterior maintenance. Your HOA also carries a blanket insurance policy to ensure against property and incidental damage to the community. Additionally, your HOA dues cover the cost of professional HOA management with Keystone. Our team is available to you to handle any concerns you may have regarding your HOA community; we enforce community rules and by-laws, coordinate maintenance, process payments, and attend all board meetings. All unused funds go into a reserve which can be used for large scale maintenance, such as parking lot resurfacing and exterior renovations.

How much are my monthly HOA dues?

HOA dues vary from community to community and depend greatly on the services and amenities that are offered. To find out how much your monthly dues are and what they cover, visit the “HOA Documents” page of our site.

How do I know what repairs are covered by my HOA?

What an HOA covers varies from community to community, but typically, all exterior maintenance to your building will be covered. You can refer to your community’s corporate documents for detailed information on what is covered. Additionally, by submitting a “Maintenance Request” or “Contact US” form, you will prompt one of our representatives to contact you regarding your concern and help you to determine if your maintenance request will be covered by the HOA.

There is maintenance that needs completed in my community, what is the best way to let someone know?

There are several ways to let your community manager know about needed maintenance, all maintenance requests must be in writing:

    1) Submit a “Maintenance Request” online or print and drop off at our office

    2) Complete a “Contact US” form on our site.

    3) Email your property manager directly, contact information for your property manager can be found by registering and logging in to the site

When does my community pool open?

Each HOA board decides when they will open and close their community pools for the season. This is typically announced in the Spring/Summer Newsletter for each community and will be posted to your “Event Calendar” once your board has decided.

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